Ordering and Payment Information

What payment methods can I use to place my order?

Visa, Mastercard, American Express, Discover, and Paypal are accepted when you place your order online. If you place your order via mobile device, you also have the option to use Apple Pay.

How do I change or cancel my order?

Please contact us immediately if you need to change or cancel your order. Please be advised that some orders are shipped very soon after placement, and it may not always be possible to cancel; however, we will do our best to assist you.

How far in advanced should I place my order?

It's your call. But, why wait? Order Today!We have FREE standard shipping available on $99+ orders. If you wait until last second and have to do expedited shipping (2-Day Air or 1-Day Shipping), you will have to pay for the rush shipping fees. To a

Can I receive a fabric swatch prior to ordering?

Sure. You can order up to 12 fabric swatches, free of charge (only pay for shipping). To view our 400+ Fabric Swatches, click here to get started.

Is your payment method secure?

Absolutely. We incorporate SSL (Secured Socket Layer) Technology. This encrypts your information and prevents others from being able to see your information.

Do you charge a damage waiver?

No. Tuxedo Rental companies usually charge damage waivers, but with BLACKTIE you are not renting. OWN THE TUX. OWN THE ROOM.

Can I order individual items or do I have to order an entire ensemble?

Yes. With BLACKTIE you are able to order as little or as many pieces as you would like.

Where can I find the status of my order?

After placing an order, you will receive an automated email. In that automated email, you will have a direct link that goes to your personal ORDER STATUS page. From that link, you can check the status of your order 24 hours a day. If you need furt

What information do I need to place my order?

Pick your styles and sizes, then submit your order. It's really that easy!

Is a deposit required?

No. Deposits are usually required when renting a tuxedo. With BLACKTIE, you are purchasing (OWNING) your tuxedo. OWN THE TUX, OWN THE ROOM!

Will I receive an online receipt?

Yes. An online recepit will be automatically e-mailed to you after your order is placed.

Do you allow cashier's checks or money orders?

No. At this time BLACKTIE does not accept cashier's checks or money orders.

Are there any extra fees I need to know about?

No restock fees, no rush fees, no hidden fees. We believe in transparent pricing.

Can I checkout as a guest or do I have to create an account?

Yes, you are free to check out as a guest if you would prefer.

Are there any benefits to having an account vs. checking out as a guest?

By having an account, all of your information will be saved for future reference. It is also easier to check the status of your order when you have an account. As a guest, you will have to enter your order information every time you want to check the

Can I view real-time-inventory online?

Yes, we only display in-stock inventory. If a specific item is not in stock, the ADD TO CART button will change to SOLD OUT.

How does the $20 Cash Back Incentive work?

We love when our customers showcase their BLACKTIE style! Using Instagram, follow @blacktieowntheroom & hashtag #blacktieowntheroom on your favorite pics of you wearing your BLACKTIE suit or tuxedo. Then, simply fill out this $20 CASH BACK INCENTIV